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Through the introduction of belt conveyors, SANYO established
a system to increase the production of dynamo-powered bicycle lamps. With increased
production, Toshio decided that Matsushita Electric would no longer handle SANYO
sales. For SANYO, however, building its own sales channel after starting out as
a manufacturer proved very difficult.
Determined to build a network, Toshio aggressively targeted the bicycle industry.
He approached bicycle shops he thought would make good dealerships and persuaded
them to sell SANYO lamps. While initially the number of dynamo-powered bicycle
lamps sold at electrical stores was small, Toshio expected future demand to reach
2 million per year. If the bicycle industry handled his lamps and sold each one
for 1,500 yen, a business worth 3 billion yen would come into being.
His direct and honest approach attracted the attention of shop owners. And gradually
the number of shops handling SANYO lamps increased. As more and more shops joined
Toshio, it was necessary to bring shop owners together so that they could keep
step with each other and maintain prices. Entertaining them at a restaurant, however,
was out of the question as that would cost more money than Toshio had available
at the time. So he invited them to his house. Toshio, his wife, even his children
worked hard to make sure every guest was comfortable. Robes, Japanese bath and
meals were all prepared with meticulous attention. Toshio, himself, would taste-test
the food and check the water temperature and robe size. He wanted to give the
very best service he could. This hospitality succeeded in making a far greater
impression than any expensive restaurant could. Plus, this gave Toshio the opportunity
to talk openly and at length with his customers.
As a result of such efforts, it did not take long for a SANYO sales network to
span the entire Kansai region including Osaka, Kyoto and Kobe. Branch offices
were also set up in Tokyo and Fukuoka in 1948. |
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